Privacy Policy

Effective Date: October 2024

Introduction

Rotisol France Inc. ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.rotisol.com or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes, including:

Personal Information: Such as your name, email address, phone number, and billing information when you create an account or make a purchase.
Usage Data: Information on how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and maintain our service: To deliver services you’ve requested, including customer support.
To improve our website: Analyze how users interact with our website to make enhancements.
To communicate with you: Send updates, notifications, and promotional materials, provided you have opted in.
To process payments: When you purchase a service or product.
To comply with legal obligations: Where necessary by law or regulation.

3. Sharing Your Information

We may share your information in the following ways:

With service providers: We may employ third-party companies and individuals to facilitate our service or perform services on our behalf.
With business partners: We may share information with trusted partners to offer additional services or promotions.
For legal reasons: If required by law, regulation, or to protect our legal rights.

4. Security of Your Information

We implement appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Opt-out: You may opt out of receiving promotional communications from us at any time.

To exercise these rights, please contact us at [insert contact email].

6. Cookies

We use cookies to improve your experience on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

7. Data Retention

We will retain your personal information only as long as necessary to provide our services and comply with our legal obligations. After that, we will delete or anonymize your data.

8. Links to Other Sites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Rotisol France Inc.

info@rotisolusa.com

21618 Marilla St, Chatsworth, CA 91311

+1 (310) 671-7254