Support

DAILY:

Unit should be cleaned before it cools completely down or the grease will harden, rendering the unit much more difficult to clean correctly.

• Once cooled down (all components still warm but no risk of burns – approx. 15 min.):
• Remove all internal panels and drip pans, burner shields, spits, and baskets. Spray with sink nozzle to remove larger food particles. Soak in sink with degreaser solution. Scrub with nonabrasive sponge.
• Clean the glass doors: please note the glass doors have an oven-side special K coating (heat reflecting metal powder coating) so do not use abrasive material such as stainless-steel scrubbers/3M scouring pads, etc.). A nonabrasive sponge should only be used on hard to clean build up areas.
  • • With a damp rag soaked in a mild degreaser solution, wipe down the inside of one of the glass panels, including around the hinges and doorknobs to avoid grease build up.
    • With a dry rag, immediately wipe down the glass panel to pick up all grease residue and remove streaks.
    • Repeat on remaining door(s)
    • Do not use regular Windex on the glass door – over time it will “eat” through the K Coating of our doors.

• One-part vinegar ten parts water will work,
• Sparkle Glass Cleaner and High Sheen will also work.
  • • Wipe down with a rag soaked in mild degreaser solution all internal stainless-steel panels, bricks and rear panels. Clear all debris caught between burners and rear of unit since it will limit air flow and lower the unit output.
    • Do not touch the halogen bulb glass shield – it is extremely hot and will burn through the rag and will also crack the shield.
    • Do not wipe down the burners with a rag since doing so will push debris inside the burner, clogging some of the holes. If debris are noticed, used a shop vac or handheld vacuum to remove.
      • Avoid using paper towels or other combustible material to light the pilots since it will leave ashes behind that will, over time, clog up the burners
    • Wipe down the front and side of unit to remove grease.
    • Re-install lower drip pan, internal panels, burner shields and all spits.

Best practices:

• Do not spray any liquid on the inside of the unit – instead, spray on a rag.
• Do not spray cleaner on the pilot flame.
• Allowing the unit to cool down completely before cleaning will let the grease harden and render it much more difficult to clean correctly.
• Chrome and brass trim, knobs and hinges will tarnish over time and also exposure to harsh chemicals. Use a specific brass or silver cleaner to restore shine.

Make sure to re-install lower drip pan before cooking – always add 1.5” to 2” of water in lower drip pan to avoid risk of grease splatter and internal fire.

WEEKLY:

The following assumes all above cleaning procedures have been performed no less than once a day to keep the unit in clean condition.

• Remove top louver plate and clean with mild degreaser solution. Once re-installing make sure the top louver plate vents are facing backwards (to mirror the position of the vents on the top left and right vents of the body of the unit).
• If applicable, with a wire brush, scrub the fire bricks to remove all baked grease and stains. Make sure to cover the burners to avoid clogging
• If applicable, with a wire brush, scrub the cast iron plates. Make sure to cover the burners to avoid clogging.
• Remove all debris loosened from bricks and cast-iron plates before turning on the unit again.

MONTHLY:

• Clean burners:
  • Remove cover: If grease has been allowed to accumulate, clean with a degreaser, applied with a brush, NEVER SPRAY. Allow to sit briefly than wipe off thoroughly, following by wiping with a clean cloth to remove all cleaner residue. Clear each pin hole on the burners with the end of a pin or paper clip, wiping after each pin hole.

EVERY 4 MONTHS:

• Clean the motor shaft brackets (sliding them forward and back) with a mild degreaser solution. Use a brush to apply – DO NOT SPRAY. Switch motors on for 10 Mn then wipe off clean with a damp cloth. It is important to keep cleaners and water out of the motor compartment.
• Turn the burners on high and inspect the flame: should be vivid blue – no yellow – across all burners from bottom to top – The bottom burners always have the higher pressure since gas valve is at bottom of unit. If yellow flames are shown, gas/air mix needs to be adjusted by a local service company.